Cashiers held about 3.4 million jobs in 2021. The largest employers of cashiers were as follows:
| Food and beverage stores | 27% |
| Gasoline stations | 18 |
| General merchandise stores | 17 |
| Restaurants and other eating places | 11 |
| Pharmacies and drug stores | 6 |
The work is often repetitive, and cashiers spend most of their time standing behind counters or checkout stands. Dealing with dissatisfied customers can be stressful.
Work Schedules
Cashiers’ work hours vary by employer. Cashiers often work during weekends and holidays. Some cashiers employed in establishments that operate 24 hours a day, such as gasoline stations, work overnight shifts. Part-time work is common.
Employers may restrict the use of time off from Thanksgiving through early January because that is the busiest time of the year for most retailers.
Cashiers are trained on the job. There are no formal education requirements to become a cashier.
Education
Although most jobs for cashiers have no specific education requirements, some employers prefer applicants with a high school diploma or equivalent. Cashiers should have a basic knowledge of mathematics, because they need to be able to make change and count the money in their registers.
Training
Cashiers receive on-the-job training, which may last a few weeks. An experienced worker typically helps new cashiers learn how to operate equipment such as scanners or registers.
Advancement
Working as a cashier is often a means to advance to other careers in retail. For example, with experience, cashiers may become customer service representatives or retail sales workers.
Cashiers typically have an interest in the Persuading and Organizing interest areas, according to the Holland Code framework. The Persuading interest area indicates a focus on influencing, motivating, and selling to other people. The Organizing interest area indicates a focus on working with information and processes to keep things arranged in orderly systems.
If you are not sure whether you have a Persuading or Organizing interest which might fit with a career as a cashier, you can take a career test to measure your interests.
Cashiers should also possess the following specific qualities:
Customer-service skills. Cashiers must be courteous and friendly when helping customers.
Dexterity. Cashiers use their hands to operate registers and scan purchases.
Listening skills. Cashiers must pay attention to customer questions, instructions, and complaints.
Patience. Cashiers must be able to remain calm when interacting with customers who are upset or angry.
Physical stamina. Cashiers must be able to stand for long periods.
Advancement
Working as a cashier is often a steppingstone to other careers in retail. For example, with experience, cashiers may become customer service representatives, retail sales workers, or sales managers. Cashiers with at least a high school diploma or equivalent typically have the best chances for promotion.
The median hourly wage for cashiers was $13.11 in May 2021. The median wage is the wage at which half the workers in an occupation earned more than that amount and half earned less. The lowest 10 percent earned less than $8.93, and the highest 10 percent earned more than $16.94.
In May 2021, the median hourly wages for cashiers in the top industries in which they worked were as follows:
| Pharmacies and drug stores | $13.85 |
| Food and beverage stores | 13.50 |
| General merchandise stores | 12.32 |
| Gasoline stations | 11.24 |
| Restaurants and other eating places | 11.13 |
Many beginning or inexperienced cashiers earn the federal minimum wage ($7.25 per hour as of July, 24, 2009), but many states set minimum wages higher than the federal minimum.
Cashiers’ work hours vary by employer. Cashiers often work during weekends and holidays. Some cashiers employed in establishments that operate 24 hours a day, such as gasoline stations, work overnight shifts. Part-time work is common.
Employers may restrict the use of time off from Thanksgiving through early January because that is the busiest time of the year for most retailers.
Employment of cashiers is projected to decline 10 percent from 2021 to 2031.
Despite declining employment, about 570,700 openings for cashiers are projected each year, on average, over the decade. All of those openings are expected to result from the need to replace workers who transfer to other occupations or exit the labor force, such as to retire.
Employment
Although retail sales are expected to increase over the projections decade, employment of cashiers is expected to decline because of advances in technology, such as the use of self-service checkout stands in retail stores and increasing online sales.
The Handbook does not have contacts for more information for this occupation.