How to Recognize the Power Dynamics in the Room
If you need to ask for a raise, ace a job interview or negotiate an important business deal, there's a critical thing you need to think about but probably haven't: reading the power dynamics of the situation.
This means understanding who holds the power and what their motivation is. For example, you might think that in a team meeting, power strictly lies with the team leader. But if there's someone with specialist knowledge, without which the project would fail, that person has an immense influence in the room.
Whatever situation you find yourself in, figuring out the power dynamics will give you some important clues as to whom to approach, how to do so, and when. It will help you decipher the unspoken dialogues, hidden dangers and untapped opportunities, so you know when to seize your chance and when to wait for a better time or place.
How do you recognize the power dynamics in the room? It isn't always easy. Power may align with someone's job title or presence—the way they carry themselves, dress or speak—or it may be more subtle. You might have to look very closely to spot the silent respect people give to someone who has great influence.
Let's consider two strategies for picking up the social cues within a group. Paying attention to these details can reveal a lot about the unspoken power structures at play.
1. Forensic listening
Forensic listening is the art of paying attention to the narrative, both spoken and unspoken, and finding clues in the things that people say and don't say. It's like active listening on steroids.
According to Adele Gambardella and Chip Massey, coauthors of Convince Me: High-Stakes Negotiation Tactics to Get Results in Any Business Situation, both active listening and forensic listening involve mindful observation and empathy. However, while active listening takes place in the moment, forensic listening “happens after the interaction is over.” You re-examine what was said and analyze the clues to better understand the people involved and the interaction.
Of course, it isn't just about what people say. There are other clues to look for, such as body language, pauses and interruptions. Here are the four main aspects to consider when forensically reading a room:
Emotions
As a group, do people seem empowered, excited, disengaged, discouraged? Who seems to be the dominant person and how do others feel about him or her? For example, is someone dominating the conversation by speaking for long periods without allowing anyone else to interject? How do people respond to this? Do they roll their eyes (a sign of disrespect) or nod in agreement (a sign of deference)?
Body positioning
An individual’s body language can tell you a lot about their personality type, level of confidence and authority. For example, someone with their arms crossed in front of them may be feeling defensive or closed off, while someone with open body language (e.g. uncrossed arms, leaning forward) may seem more confident and powerful.
Notice, too, how people in the room are positioned in relation to each other. Are they angling their body towards a specific person, indicating a closer connection or alliance?
Themes and word choice
Notice if someone repeatedly tells the same stories or uses the same words. What is this person emphasizing? What point do they keep coming back to? When and how do people pause? What issues are grabbing their attention? This indicates that the topic holds significant importance or interest.
Also, notice if someone is simply repeating someone else’s words, and try to determine why. Are they trying to say what that person wants to hear?
Voice
Look for patterns in people’s speech style, such as pitch, tone and volume. Does someone typically speak quickly or hesitantly, softly or loudly, high or low pitched? If you have multiple interactions, you can identify a baseline for that person so you know when they deviate from their usual style.
This can be helpful in figuring out how people are likely to respond at different points in the day. For example, you may realize your boss is amenable to new ideas in the morning, but becomes more closed off in the afternoon.
By understanding these patterns, you can time your approach in a way that makes them more receptive to your goal. Or more generally, build a better relationship with your boss based on how they prefer to work.
2. Ensemble Perception
The second way to read a room is by using ensemble perception. This involves looking at the facial expressions of the group as a whole, rather than focusing on individual cues from each person. Humans are pretty good at taking an average of all the faces in a group to get an overall sense of how everyone is feeling. In just a few seconds, you can take the pulse on the general mood and power dynamics of the room.
How does this work in practice? Imagine you’re walking into a networking event and view several different groupings of people in different parts of the room. You can quickly scan each group and get a sense of the overall mood of each group. That will tell you which group is likely to be receptive to a newcomer, and how that interaction is likely to play out.
In this scenario, you’re not just reading the room, but also the subgroups within the larger group of everyone assembled in a room.
You could apply this to a smaller business meeting as well. Which group do you approach first? Who do you make eye contact with? Who is holding court, and who is listening?
Putting it together
The two strategies of forensic listening and ensemble perception give important information about who you should approach, when you should approach them, and the type of topics and language that may be most effective.
The next step is to plan. What communication style will you use? How will you frame your arguments in a way that's persuasive to this person? How will you promote yourself to this person – through words, accomplishments, ideas, actions? These are all questions that can help you navigate group dynamics and make the most of your interactions.
Of course, these are not foolproof methods. People can surprise you and their behavior can change in different situations. But it's always better to be prepared over going in blind. Stride into the room not just with sight, but with insight, and you'll be a step ahead in any negotiation.